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Student experience

​​The UK's universities want to provide students with a world-class education so that they can achieve their full potential.


UK universities enrol over 2 million students each year from the UK and around world, who study nearly 1,200 different subjects. In the 2017 National Student Survey 84% of students said they were happy with their courses. UK universities also consistently outperform their overseas counterparts in the International Student Barometer survey.

We aim to help universities to build on this success by:

  • ensuring the student recruitment system operates fairly and effectively to the benefit of all

  • helping the sector meet its responsibilities to current and prospective students in line with consumer rights standards

  • developing effective policy and practice that can continue to promote excellent teaching and learning

  • communicating the benefits of a university education and explaining what students can expect from their time at university through the media, events and political briefings

Supporting teaching and stu​dent choices​

We are working closely with the Department for Education to support the development of the Teaching Excellence Framework.

We work with the Higher Education Funding Council for England on the information provided to students so that they can make well informed choices. We also work with UCAS on admissions policy.   ​

We host events and publish briefings on universities' duties under consumer rights law. We assess contemporary policy issues and debates and track trends in student recruitment.

This work is overseen by our Student Policy Network, chaired by Professor Debra Humphris, Vice-Chancellor of the University of Brighton.

Understanding degree algorithms report front cover

Understanding degree algorithms

18 October 2017
The findings of a joint Universities UK-GuildHE project looking at the configuration of degree algorithms – the sets of rules institutions follow to determine a student's final degree classification.

Review of the Teaching Excellence Framework Year 2

Review of the Teaching Excellence Framework Year 2

31 August 2017
A review of the results, impact and cost of making submissions to the Teaching Excellence Framework in its first ‘test’ year.

Education, consumer rights and maintaining trust: what students want from their university

Education, consumer rights and maintaining trust: what students want from their university

Report
21 June 2017
An assessment of how student perspectives of the student–university relationship are evolving in the context of a growing emphasis on market competition and consumer rights in higher education.

Universities UK response to the Office for Students consultation on registration fees and other fees

14 March 2017
A fee-based approach to OfS funding will be an opportunity to strengthen accountability to the sector. However, as the costs of the OfS will also indirectly fall on students, fees and funding should be value for money, sustainable and proportionate.

Consumer rights and universities: findings of the Universities UK self-assessment exercise

Report
28 November 2016
A summary of the findings of a Universities UK ​self-assessment exercise designed to help universities evaluate their approach towards the requirements of consumer protection law.

Universities UK response to the Teaching Excellence Framework technical consultation for year two

12 July 2016
Universities UK welcomes the government’s commitment to encouraging excellent practice in teaching and learning through the introduction of the Teaching Excellence Framework. Here we set out a number of areas where we recommend further consideration.

Student experience outcomes report front cover

Student experience: measuring expectations and outcomes

Report
23 May 2016
There is a growing public and policy interest in the experience of and outcomes for students studying at university. This report aims to contribute to this discussion by exploring potential avenues for development.

Freedom of speech briefing front cover

Parliamentary briefing: Freedom of speech on campus

Briefing
24 November 2015
This briefing covers some of the legal and other considerations for universities on the matter of freedom of speech on university campuses.

Student mental wellbeing in higher education: good practice guide report cover

Student mental wellbeing in higher education: good practice guide

Report
13 February 2015
For the teaching and support of students experiencing mental health difficulties was commissioned by us and produced by the Mental Wellbeing in Higher Education Working Group.

Report page

Masters with a purpose: taught postgraduate employability and employer engagement

Report
15 May 2014
University-business collaboration in the design and delivery of postgraduate taught (PGT) courses is diverse and flourishing.

Blogs

Freedom of speech and the Office for Students

16 November 2017
UUK's William Hammonds discusses proposals on freedom of speech in the OfS consultation and the implications for universities.

Go International – try more, do more, fear less

1 November 2017
Simmone Mclean, student at the University of Northampton, discusses her life-changing experience of studying abroad as part of her degree.

News

Universities UK President conference speech: having policies and strategies in place to address harassment is not enough

8 November 2017
Professor Janet Beer, President of Universities UK, has said that all strategies designed to address harassment must be accompanied by activities to support cultural change in our universities.

Response to consultation on the Office for Students

19 October 2017
A statement from Janet Beer, President of Universities UK, in response to the consultation on the shape of the new Office for Students.

The team

Emily Darian

Emily Darian

Policy Researcher
Universities UK

William Hammonds

William Hammonds

Programme Manager
Universities UK

Stephanie Harris

Policy Analyst
Universities UK

Eleanor Jubb

Eleanor Jubb

Policy Analyst
Universities UK